Delivery and Returns Policy
Delivery and Returns
We hope you love shopping with Shop.bs. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries are Monday to Saturday. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed and approved before 12 am (EST). Orders you place with Shop.bs after 12 am (EST) on Saturdays or any time on Sundays will not be processed until the following Monday. Charges may be added to orders if we try unsuccessfully to deliver your order more than once. All orders must be signed for with a valid ID. We will not be able to hold our delivery times If the weather conditions are severe.
Delivery to the Family Islands
Shipping and Delivery to the Family Islands are possible. In that respect, our responsibility will end once we have delivered your order to the respective mail boat.
Next Business Day Delivery**
Same Day Delivery **
*excludes VAT tax and additional charges
**after processing if ordered by 12am EST
Returns and Replacements
We want you to be completely happy with your Shop.bs order. If for any reason you are not satisfied, our merchants/sellers will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Merchandise must be returned directly to the seller/merchant showing the original seller/merchant receipt within 15 days of receipt of merchandise. Please see seller/merchant returns policy.